Hi,

I have a website in classic ASP. Every now and then, a user on the site will get logged out unexpected, even if he hasn't been idle at all. Basically, this means the session variables storing the login information suddenly get wiped out, causing the application to log out.

Any idea how I can figure this out? I tried looking at the server error logs for errors that occured at the same time. The only thing that I find might be helpful is a COM+ exception:

The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below.
Component Prog ID:
Server Application ID: {3D14228D-FBE1-11D0-995D-00C04FD919C1}
Server Application Name: IIS Out-Of-Process Pooled Applications
The serious nature of this error has caused the process to terminate.

I'm not sure if this is what caused the logout, but I'd also like to resolve this too. My application uses some custom-built COM+ Components. Is there a way to map this error message to the component that is causing the problem?